Shipping
We can ship to virtually any address in Australia and the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up in kgs.
Our Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Terms & Conditions of Sale
Comsys Networks Group
All sale of goods and services by Comsys Group T/A Comsys Networks Group are concluded on the under mentioned. Acceptance of the invoice automatically constitutes acceptance of this agreement
STANDARDS TERMS AND CONDITIONS OF SALE
1. Comsys Networks Group will also be known as “The Company” in these Standards Terms and conditions of Sale.
2. Payment terms are strictly C.O.D or 2 days from date of invoice.
3. Credit limits granted may not be exceeded without the written prior consent of the Company
4. Goods returned will only be credited in full to the Customer’s account if returned in the same condition as delivered by the company to the Customer initially and if returned and
received by the Company within 48 hours and in accordance with the “Comsys Networks Group Policy”. A Return Request must be made to The Company in writing within 48 hours of
receiving the goods, otherwise goods will not be accepted for return.
5. Any return request (RA) is subject to The Company approval within the “Comsys Networks Group Policy”. A re-stocking fee of between 5% and 25% will be incurred.
CONDITIONS
6. The Customer hereby acknowledges that, should any amount not be paid on the due date, or any payment by cheque be unpaid, the entire balance then outstanding shall immediately become due and payable without any notice of whatsoever nature. The Customer agrees that the service charge of 0.05% per day on overdue balances may be charged to the customer’s account at the discretion of the company.
7. In the event of the company instructing its solicitors to collect an overdue amount all legal fees and collection charges and tracing agents fees as between solicitor and client shall be borne by the Customer and all payments made shall firstly be allocated towards such fees and charges thereafter to interest and finally to capital.
8. The Customer hereby consents to the jurisdiction of the Laws of Western Australia for all actions, which may be instituted against it for the recovery of any amounts owing to the company.
9. The Customer hereby binds himself/themselves jointly and severally as surely and co-principal debtor/s in with the customer unto and in favour of the Company, its order or assigns, for payment of any amount which is now due or owing by the Customer to the Company.
10.(a) Product supplied by The Company to the customer will be at the Customer’s risk upon delivery to the Customer or into the Customer’s custody (whichever the sooner). And the Customer must insure the product thereafter against such risks, as the Company reasonably requires.
(b) Ownership of the product supplied by the Company will not pass to the Customer and will remain with the Company until such time as the product the subject of the Contract and all other products supplied by the Company to the Customer and all debts owing by the Customer to the Company form any other cause, have been paid in full.
(c) Until such time as all products have been paid in full or any other monies due to the Company have been paid in full, the Company authorizes the Customer to sell the products as fiduciary agent for the Company in the ordinary course of its business. The Customer must not represent to any third party that it is acting for the Company, and the Company will not be bound by ant contracts with third parties to which the Customer is party. The Customer, in holding the product, will act as the Company’s fiduciary agent and bailee. The proceeds of the sale of the product by the Customer must be paid into a separate account and held in trust for the Company. The Customer must forthwith make payments to the Company form the account of all amounts, which may be owing by the Customer to the Company from time to time.
(d) Until such time as the product has been paid for in full and all other debts discharged by the Customer, the Customer must store the product in such a manner as to show clearly that it is the property of the Company.
(e) The Customer irrevocably agrees and undertakes that the Company (its servants or agents) will have the right forthwith (and without prejudice to any other rights the Company may have pursuant to these Standard Terms and Conditions of Sale or at law or in equity) without notice or demand to immediately enter upon the Customer’s premises and retake possession and remove the product in the possession of the Customer or whose so ever situated.
11. Notwithstanding 9(a), 9(b) and 9(e) above. The risk of any loss or damage to or any deterioration in product from whatever cause shall pass to the Customer at the time of delivery.
12. The terms and conditions contained herein constitute the entire Agreement between the parties and no amendment or variation shall be of any force and effect unless to writing and signed by both the Company and the Customer. No representations have been made by the Company or on its behalf, which have induced the Customer to enter into this Agreement.
13. No relaxation or indulgence granted by the Company to the Customer shall be deemed as a waiver of any rights of the Company in the terms of this Agreement and such relaxation or indulgence shall not be deemed a variation of any terms and conditions of this Agreement.
14. Any service contract entered into between The company and the customer is also subject to these terms and conditions and the customer hereby indemnifies The Company against any claim,action or damages arising out of any action, and against the cost of the same. The customer may also be liable for the “Special Conditions of Contract” that are applied by a particular and/or (available upon request) and if so, also indemnifies the Company against any claim, action or damages arising out of action, and against the same.
15. Any Comcare service contract may be cancelled by providing The Company in advance 3months written notice, however is liable to payout 50% of the remaining contract payment price to The Company. If Comsys does not agree to the cancellation then you must continue to proceed with the agreement.
16. Any software subscription maintenance support and renewal is also subject to the particular vendors terms and conditions of contract (also available upon request).
17. Export Restrictions Customer will obtain all licenses, permits and approvals required by any government and will comply with all applicable laws, rules, policies and procedures of the Australian Government. Customer will indemnify and hold harmless Comsys Networks Group for any violation or alleged violation by Customer of such laws, rules, policies and procedures.
18. Manufacturer’s Software License provision. Customer acknowledges that: Products purchased from Comsys Networks Group may be supplied with software owned or controlled by third parties. It is at the sole discretion of the Customer to ensure that rights to use any software or other such materials required to use the product are properly acquired and legally. The cost of third party vendor software licenses which may be required to operate the product are not included in the price charged by Comsys Networks Group for the Products or Services that may be offered or supplied. Support for products must be obtained directly from the manufacturer or from an authorized vendor, dealer or distributor.
19. Warranty. Comsys Networks Group may make certain warranties with regard to Products and Services The sale invoice supplied to customer will have these warranties specified within Comsys Networks Group does not warrant nor represent that Products are supplied with a valid software license. Furthermore, Comsys Networks Group does not warrant that third party software supplied is of a particular type or quality.
20. The Company shall not be responsible for any loss or damage however caused to the property or person of the Customer or any third party as a result of any defect in the product whether patent or latent, and the Customer indemnifies the Company against any claims made against it by any third party arising out of any such details. Limitation of liability. Comsys Networks Group will in no way be liable for any direct, indirect, incidental, special or consequential loss or damage (including loss of profits, revenue, production, opportunity, access to markets, goodwill, reputation, use or any indirect, remote, abnormal or unforeseeable loss), resulting from use or inability to use our website or for the cost of procurement of substitute products or resulting from any products purchased or obtained or messages received or transactions entered into through our website or resulting from unauthorized access to or alteration of your transmissions or data or of any information contained on our website, including but not limited to, damages for loss of profits, use, data or other intangible, even if Comsys Group T/A Comsys Networks Group and or related entities of Comsys Networks Group have been advised of the possibility of such loss or damage. Where any Act of Parliament implies in the Terms and Conditions any term, condition or warranty, and that Act avoids or prohibits provisions in a contract excluding or modifying the application of or exercise of, or liability under such term, condition or warranty, such term, condition or warranty shall be deemed to be included in the Terms and Conditions, however, the liability of Comsys Networks Group for any breach of such term, condition or warranty shall be limited, at the option of Comsys Networks Group, to any one or more of the following: if the breach relates to goods: the replacement of the goods or supply of equivalent goods; the repair of such goods; the payment of the cost of replacing the goods or of acquiring equivalent goods; or the payment of the cost of having the goods repaired; if the breach to relates to services: the supplying of the services again; or the payment of the cost of having the services supplied again.
Disclaimer
A. The Owner is making its Websites available for other vendor products and operating as a reseller to publish information without assuming a duty of care to users. The Owner is not in the business of providing professional advice and gives no warranty, guarantee or representation about the accuracy, reliability or timeliness or otherwise, of the information contained on its Websites and/or linked sites relating to the Comsys Networks Group Business.
I. To the full extent permitted by law the Owner disclaims any and all warranties, express or implied, regarding:
(a) the accuracy, reliability, timeliness or otherwise of any information contained or referred to on the Website and/or of any linked sites; and
(b) merchantability or fitness for any particular purpose for any service or product contained or referred to on the Website and/or on any linked sites.
B. The Owner will not be liable under any circumstances for any loss of profits or any damages of any kind recognized by law (even if it has been advised of the possibility of such loss of profits or damages) which are the consequence of you:
(a) acting, or failing to act, on any information contained on or referred to on the Website and/or any of the linked Websites; and
(b) using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the Website and/or any linked sites
Transacting with Comsys Networks Group Automatically deems acceptance of these Terms and Conditions, you agree to indemnify Comsys networks Group and its employees, officers, agents, shareholders and other persons involved with the website and hold Comsys Networks Group and its employees, officers, agents, shareholders and other persons harmless against all loss, actions, proceedings, costs (including legal costs), expenses, claims, penalties, fines, expenses, costs and damages arising from or in relation to any breach by you of these Terms and Conditions. In addition access and/or use or exploitation of the website or reliance on its contents or information received through it by yourself or any person accessing any content through the website and as a result of any use or exploitation by you of any material posted by any third party or any other website, or both. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Trade Practices Act 1974 (Cth).
21. Regardless of any application to the contrary, the operations of The Company are governed by the laws of Western Australia, and may action instituted by The Company against the Customer, and/or any action instituted by the customer against the Company, will take place under the Laws of Western Australia, and in the courts, (Regardless of the amount) which are located in the City of Perth).
The Business Manager, Comsys Networks Group, Level 3 (Suite 29) 17 Prowse Street WEST PERTH WA 6005